Legal
Privacy Policy
Who we are
[LEGAL NAME] trading as Kept Close, 100 Logan Avenue, Highveld, Centurion, [POSTAL CODE], hello@keptclose.co.za.
Information Officer
[LEGAL NAME].
What we collect
Name, email, phone, delivery address, order details, gift messages, and device/cookie data. Card details are processed by PayFast and never stored by us.
Why we collect it
To fulfil orders, deliver via Aramex, provide customer support, send marketing emails only if you opt in, and meet legal and tax record-keeping obligations.
Who we share it with
Shopify, PayFast, Aramex and our email provider — only as needed to fulfil your order. If you accept cookies, Meta (Facebook) receives browsing and purchase events for ad measurement.
Cross-border transfer
Shopify stores data outside South Africa under adequate protection, per section 72 of the Protection of Personal Information Act (POPIA).
Retention
We keep your information as long as needed for orders and legal obligations.
Your rights
You may request access, correction or deletion of your personal information, object to marketing, and unsubscribe at any time.
Complaints
Contact us first. You may also complain to the Information Regulator at inforeg.org.za.
Cookies
We use cookies to keep your bag and preferences working, and to understand how the shop is used. Advertising cookies (the Meta Pixel) load only if you accept them in the cookie notice, and you can change that choice any time via the Cookie settings link in the footer.
Last updated
2026.